Skip to Content
retail tracking
© Sbysal | Dreamstime.com
Kim's column

Shopping under surveillance: How retailers track you & how to be invisible

If you have a pulse and an internet connection, companies want all the details they can fetch on what you’re willing to buy — and it’s getting harder to tell where they’re obtaining all that info.

Retailers can now track what customers purchase to influence their buying patterns. Loyalty programs collect data on your purchases, frequency and preferences — in exchange for deals.

Mobile apps take it a step further. If location tracking is enabled, retailers know when you’re in-store — those coupon notifications aren’t a coincidence.

Check out Tech News and Hacks, the FREE newsletters read by 579,890 people who want helpful tech advice and are tired of tech news and tips meant for experts and coders. It’s easy to subscribe and easy to cancel!

Wi-Fi and Bluetooth beacons map where you go. Ever connect to free Wi-Fi in a store? That’s the trade-off. Bluetooth beacons work similarly by pinging your phone to document your path within the store.

Point-of-sale systems document purchase histories and often connect them to an email or phone number if provided. Surveillance cameras aren’t just to catch thieves. Some retailers use AI to analyze your shopping behavior and habits.

Take back your (purchasing) power

Tracking is unavoidable, but there are ways to protect your privacy better. Use these tips to feel less watched:

  • Uninstall retail apps from your phone. If you can’t part with them, disable location permissions.
  • Limit loyalty cards. The fewer you sign up for, the better for your privacy. Most cashiers are willing to let me use theirs. Just be polite!
  • Switch off Bluetooth. This way, you’re not tracked by beacons in stores.
  • Know your rights. If you use a retailer’s website or app, there’s usually a section where you can opt out of specific data collection or sharing methods.
  • Turn off your location history in Google. Open Google, go to your account settings and tap Data & privacy. Next, tap Location History under History settings and select Turn off.
  • Browse in Incognito mode. This keeps your website history from being stored and reported to ad networks. Tap or click to learn the benefits of Incognito mode.
  • Delete old accounts. JustDelete.me provides direct links to delete your accounts for many online services. You can also see how companies view and handle user data.
  • Use a VPN. This hides your IP address from retailers and works on your phone, too! My pick is ExpressVPN.

And here you thought all you had to worry about was finding a good parking spot. Oh, btw, if you always lose your car, your maps app can keep track of where you parked.

Keep your tech-know going

My popular podcast is called “Kim Komando Today.” It’s a solid 30 minutes of tech news, tips, and callers with tech questions like you from all over the country. Search for it wherever you get your podcasts. For your convenience, hit the link below for a recent episode.

PODCAST PICK:

NFL goes AI, e-bike for preschoolers & get $15 from Amazon.

Plus, always forget your laptop charger? Here’s how to make your laptop battery last longer. Now’s the time to stop leaving voicemails — we’ve got the lowdown on new phone etiquette rules. TikTok slang for parents and how to turn an okay resume into a great one.

Check out my podcast “Kim Komando Today” on Apple, Google Podcasts, Spotify, or your favorite podcast player.

Sound like a tech pro, even if you’re not! Award-winning popular host Kim Komando is your secret weapon. Listen on 425+ radio stations or get the podcast. And join over 600,000 people who get her free 5-minute daily email newsletter.

Copyright 2023, WestStar Multimedia Entertainment. All rights reserved. By clicking the shopping links, you’re supporting my research. As an Amazon Associate, I earn a small commission from qualifying purchases. I only recommend products I believe in.

Komando Community background

Join the Komando Community

Get even more know-how in the Komando Community! Here, you can enjoy The Kim Komando Show on your schedule, read Kim's eBooks for free, ask your tech questions in the Forum — and so much more.

Try it for 30 days